One of our clients had taken advantage of a "family fleet" motor policy so that insuring their cars became easier and more cost effective. But the real benefit of the cover offered came when his pride and joy, the Aston Martin, suffered some damage. When it was hit whilst parked locally one wet morning, he picked up the phone to our private clients team and from then on life got a little easier.
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Insurers allowed him to take the car to a garage of his own choice.
- For the duration of the repair the insurer provided him with a replacement Aston Martin as a courtesy car.
- Because the accident was not his fault, his no claims discount was not affected.
Compare this solution to that of the many insurance policies available on the internet, via supermarkets or via the bank where the garage choice would not have been his, his replacement car would have been a little smaller and less refined and his no claims bonus could have been lost or reduced.
This special treatment did not arise from having an Aston Martin. The same service would have been given had he damaged his Volvo. What made the difference was the excellent level of cover and expertise available from the Belmont Private Clients team.